Last update: Jan 08, 2025
At Red Gorilla Europe S.L.U., we are committed to protecting and respecting your privacy. This privacy policy describes how we collect, use and protect the personal information you provide to us through our website.
Information gathering
We collect and store information that you voluntarily provide to us when you make a purchase on our website or fill out a contact form. This information may include your name, email address, shipping address and any other information necessary to complete the transaction or respond to your inquiry.
In addition, we collect browsing data through the use of cookies and similar technologies. This data may include your IP address, browser type, pages visited and other browsing data.
We use Google Search Console and Google Analytics to collect data about our website traffic and understand how users interact with our website. These services collect anonymous information about your online activity when you visit our website.
Use of information
We use the information we collect to process your orders, respond to your inquiries and provide you with the products and services you request. We may also use your information to communicate with you about your order, respond to your inquiries and provide you with information about our products and promotions.
Browsing data collected through cookies and similar technologies are used to improve the functionality and performance of our website, as well as to personalize your browsing experience.
Disclosure of information
We do not share, sell or rent your personal information to third parties for marketing or other commercial purposes.
We may share your personal information with third-party service providers that help us operate our business and provide services to our customers, such as shipping and payment processing service providers. These service providers only have access to the information necessary to perform their specific functions and are not authorized to use it for other purposes.
We may also disclose your personal information when we believe in good faith that disclosure is necessary to comply with the law, enforce our policies, or protect our rights, property, or safety, or the rights, property, or safety of others.
Information security
We take reasonable steps to protect the personal information we collect and store against unauthorized access, alteration, disclosure or destruction.
However, keep in mind that no data transmission over the Internet or data storage is 100% secure. Although we strive to protect your personal information, we cannot guarantee the security of any information you transmit through our website, and any transmission is at your own risk.
Your rights
You have the right to access, correct, update or delete the personal information you have provided to us at any time. If you wish to exercise these rights, you can inform us through our contact form. We will be happy to help you with whatever you need.
Changes to this privacy policy
We reserve the right to update this privacy policy at any time without notice. Any changes will be effective immediately upon posting of the updated privacy policy on our website.
Contact If you have any questions about this privacy policy or our privacy practices, please feel free to contact us through our contact form.